How we grow, pack, and ship.
This page is maintained by Maya Mushroom to answer the questions we get most often about where our kits come from, how we handle live cultures, and what we do — and don't do — with your data. No certifications implied; just plainly stated practices from a family farm in Buckhannon, West Virginia.
If something here doesn't match what you experience, grow@mayamushroom.com reaches a human at the farm.
Appalachian hardwood, nothing imported.
Oak, maple, and beech sawdust from regional mills within driving distance of the farm. The same wood Lion's Mane, Blue Oyster, and Pink Oyster fruit on in the wild. No imported substrate blocks, no white-label resale.
Inoculated and finished in one place.
Every bag is sterilized, inoculated with our own grain spawn, and fully colonized on our shelves in Buckhannon. Most kit companies inoculate in one state, finish in another, and warehouse for weeks. Ours don't leave the farm until they're ready to fruit.
No pesticides, no fungicides, no claims we can't prove.
Cultivated for the table. We don't make medicinal or psychoactive claims about any of our mushrooms — they're gourmet culinary varieties. Cook them through; never eat any gourmet mushroom raw.
We hold orders rather than cook a live bag.
Kits go USPS Priority in insulated cartons when conditions warrant. During heat waves and hard freezes we hold orders and email you, rather than ship a bag that won't survive the truck. Arrival pinning is normal and harmless — fruiting on the counter is fine.
We don't sell your data.
Orders are processed through Shopify; payment data never touches our servers. We collect only what's needed to ship a kit and answer your email. Newsletter is opt-in and one-click unsubscribe. No customer-list sales, no shared mailing lists.
A family operation, not a brand.
Bradley grows. The rest of the family packs, ships, photographs, and answers email. Reply to any Maya email and a human at the farm reads it — usually same day.
Every ShroomBag is backed by our 30-day guarantee.
If your kit doesn't fruit, arrives damaged, or shows contamination within 30 days, we replace it or refund it. No photo essays, no troubleshooting gauntlet — one email and we make it right.
Read the guarantee →Frequently asked.
Where are Maya Mushroom kits grown?
Every ShroomBag is inoculated, colonized, and packed at our small farm in Buckhannon, West Virginia. No off-farm contract growing, no white-label resale. The bag in your box was on our shelves last week.
What's in the substrate?
100% locally sourced Appalachian hardwood sawdust — primarily oak, maple, and beech — with food-grade soy hull supplementation. No pesticides, no fungicides, no synthetic growth additives. The same wood these species fruit on in the wild.
Are the mushrooms safe to eat raw?
No gourmet mushroom should be eaten raw, ours included. Lion's Mane, Pink Oyster, and Blue Oyster all need to be cooked through. They're gourmet culinary mushrooms — not psychoactive, not medicinal claims, just food.
How do you handle shipping live cultures?
Kits ship USPS Priority in insulated boxes when temperatures warrant it. We hold orders during heat waves and cold snaps rather than letting a bag cook or freeze in a truck. If a kit arrives damaged or pinning prematurely, we replace it — see our 30-day ShroomBag Guarantee.
What data do you collect on your customers?
Only what's needed to take and ship an order: name, shipping address, email, and payment data handled by Shopify. We don't sell, rent, or share customer lists. Newsletter is opt-in and one-click unsubscribe.
Who actually runs Maya Mushroom?
A family operation. Bradley does the lab work and growing; the rest of us pack, ship, photograph, and answer email. If you reply to a Maya Mushroom email, a human at the farm reads it.
Maya Mushroom · Buckhannon, WV 26201 · grow@mayamushroom.com